Do you ever think to yourself "Managing would be a lot easier if it weren't for the people?" We've all been there. Even with the best procedures in place, ongoing management of performance comes down to those one-on-one conversations that can be very challenging. Do you have a "Yes, but . . ." employee who has an excuse for every issue? Or maybe a star performer who has a significant flaw and you just can't get them to understand the impact it's having on your organization? In this session, TMCG will take you beyond the basics of performance management to provide you with insights and tools to help you deal with some of the more challenging aspects of performance management. Using these tools and approach to manage performance challenges sends a signal to the work and classroom environment that is uplifting and positive as unproductive behavior and performance gets addressed rather than occupying space in the form of the 500 lb. gorilla in the room!
